No need to run the vacuum before we arrive - that's what you hire us for! However, if you can, we ask that you take a few minutes to tidy up any extra clothing, papers, toys, or household items that may be around your home. With these items out of the way our cleaners are able to focus their time and energy on our promise of a deep clean, every clean! If you need additional help with organization, please visit our Custom Cleaning services.

The Cleaning Bees offers gift cards which makes a great gift for anyone. By giving a gift card you will treat someone to a house cleaning vacation by having us handle the cleaning! They are a perfect gift for occasions such has Mothers Day, Anniversaries, Baby Arrivals, Birthdays, or just because.

Yes! We love all kinds of pets and understand there's always a little extra to clean on account of your best buddy. Leave us your pet's name and we'll even chat with him or her as we clean! You can also rest easy knowing we'll use your preferred cleaning products so your pet isn't exposed to any chemicals you don't approve of.

The Cleaning Bees is happy to offer cleaning once a week, every other week, or once a month depending on your individual cleaning needs. You can also request one-time cleaning service for special events, such as home sale prep cleaning, hosting a party, or almost any other reason.

We do work hard for the honey! The Cleaning Bees is both our passion and livelihood. Tipping is never required but a courtesy and a way to show your cleaners you value their work and thank them for their time providing a service to you.

Sure! If there are any additional tasks you would like our cleaners to complete, let us know when you're scheduling your service. We're always happy to accommodate you in any way we can. We recommend reviewing our Cleaning Checklist prior as some extras may be included in our Custom Cleaning Services and may have associated cost.

We do not offer refunds for completed services but we do offer a full, 100% satisfaction guarantee for each and every cleaning service we provide. If there is an issue, please contact us within 24 hours and we'll return to fix the problem. We aren't happy unless you are!

No. We arrive with everything we need to get your home sparkling, and we take all our supplies and equipment with us when we leave. If you prefer we use your cleaning supplies please let us know upon scheduling.

We totally understand life can be unpredictable. Here at The Cleaning Bees, we want you to know we're here to accommodate any changes you need to make to your cleaning services. However, we kindly request that you keep in mind the impact last-minute cancellations or adjustments can have on our business. Unfortunately, we can't rearrange the upcoming cleans if we're skipping one. Also, please remember to provide us with a 24-hour notice if you need to cancel or reschedule your appointment. That way, we can accommodate your request.

It's not necessary for you to be present during your cleaning service, it's a matter of personal preference. Many clients choose to be away or at work while their homes are cleaned. You can provide access instructions and discuss any specific concerns with us beforehand.

We get it, life happens. At The Cleaning Bees, we want you to feel comfortable making changes to your services as needed. Please keep in mind that last-minute cancellations or adjustments can have an impact on our business. After two instances of cancellations or reschedules, a $25 deposit will be required to secure your next appointment. We truly believe once you experience our exceptional cleaning services, you will consider us your forever-cleaner and choose us for all your cleaning needs.

No! Feel free to start, stop, or make adjustments to your services with The Cleaning Bees. We are confident once you experience our exceptional cleaning services, you will consider us your forever-cleaner and choose us for all your cleaning needs. *Contracts are required for commercial cleaning services.